FAQs

How to purchase  a painting?

Please send me an email with your chosen painting and give me its name. I will send you my bank details or details of my PayPal or I can send you a link and you can purchase it from my Etsy shop.

Gift wrapping and packaging

I offer gift wrapping and packaging for all kind of special occasions like birthdays, new home owners, babies and anniversaries by request. Message me your choice before you order and I’ll make beautiful gift wrap with matching ribbon and bow.

Is all your artwork hand painted?

YES, all artwork I sell is personally hand painted by me! I sell original and one of a kind pieces, and sometimes limited editions of prints.

What materials do you use?

I only paint with fine art materials (i.e. not craft or student grade paint). Fine art paint is very expensive, museum archival quality and will not fade or discolor for many decades if not hundreds of years. Fine art paint colour is brighter and more saturated making it really pop off the canvas and pleasing to the eye and bringing life to the paintings subject.

Do you issue a Certificate of Authenticity?

All of my original artworks come accompanied by a Certificate of Authenticity.

How will my artwork be shipped?

Your original artwork will be packaged and posted to ensure it reaches you in perfect condition. Paintings will be carefully wrapped with cardboard protectors and boxed if necessary. All artwork will be posted with signature requirement.  Cost of delivery is not included.

Do you accept returns on original paintings?

Yes, I gladly accept returns on original paintings and prints. Upon delivery you have 2 days to contact me for a refund minus shipping and handling, plus a 30% restocking fee. Dispatch items back within 14 days of delivery.

Custom or customization orders, international orders and digital product orders are non-refundable.

What is the process to commission a painting or paintings made to order?

If you like to commission a made-to-order painting in specific size and colour choice, you need to contact me here and explain which painting composition and theme you would like to have in your home or office and in what size.

Bear in mind that the painting will vary in colour and composition, knives strokes, etc. It’s the differences that make your painting unique, special and gives each piece its own character!

Once completed I will email you pictures of your painting for your approval. When I receive your approval I will create a new listing specifically for your order in my Etsy shop or give you my PayPal details. When you purchase it I will then carefully package your painting for shipping. Once shipped you will receive a tracking number.